Terms & Conditions / Privacy Policy
First Class Floor Covering, INC / 1 Wood Floors
First Class Floor Covering, INC / 1 Wood Floors respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection
We will collect your name, email address ([email protected]), mailing address, and mobile phone number when you sign up for SMS updates. Information is collected via website contact forms, email, rental agreements, or third-party systems.
Data Usage
By subscribing, you agree to receive recurring SMS messages from 1 Wood Floors, including Customer Care and Informational messages related to flooring consultations, project scheduling, and service follow-ups. Message frequency varies. Message and data rates may apply.
Data Security
We maintain internal access controls, staff training, and security safeguards to prevent unauthorized access, use, or disclosure of consumer data. These safeguards include administrative, technical, and physical measures: access to consumer data is restricted to authorized personnel only, all staff are subject to confidentiality obligations and receive regular training on data privacy and security practices, and we follow documented security procedures designed to protect user data from unauthorized access, use, or disclosure.
Data Retention
We retain your information while you are subscribed to our SMS service. You may request deletion at any time.
Carrier Terms
Messages are recurring. Message frequency varies. Message and data rates may apply.
Support & Opt-Out
Contact us at (248) 325-8853 or [email protected] for help or to stop receiving messages. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. A final confirmation SMS will be sent within 24 hours.
Non-Sharing Clause
We do not and will not transfer, share, sell, rent, or disclose user data to any external organizations under any circumstances, even if the user gives consent, except as required by law. This commitment applies to all consumer data we collect, including but not limited to names, email addresses, mailing addresses, and mobile phone numbers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.