Water Damage and Insurance Restoration in Metro Detroit
Water Damage Hardwood Floor Repair & Insurance Restoration
Wet subfloors. Cupped boards. A claim you've never filed before. We take on water-damaged hardwood and insurance restoration across Metro Detroit, and the work is led by an NWFA Certified Wood Flooring Inspector.
The First Call
Call us before you call insurance
Most homeowners call us before they ever phone their insurance company. That's the right instinct. Until someone takes moisture readings, nobody knows how far the water went. We'll tell you what you're really dealing with.
What To Expect
A wet floor is harder to fix than it looks
Older floors were often milled from material nobody makes anymore. The species your house was built with may simply not exist on the market today.
Some companies will go hunting for the same species. Whether a repair is even possible depends on what's on the floor, because luxury vinyl, laminate and hardwood each behave differently once they get wet.
If the material is discontinued and nobody saved a few boxes in the basement, the job becomes a full replacement of equal value.
Most people don't realize how big a water job gets until it's corrected properly.
Repair Approach
One wet spot, one whole floor
On a sand-and-finish hardwood floor, even a small patch of water damage can't be repaired to match. Nobody can guarantee a match, and we won't pretend otherwise. We don't do partial blending. A proper repair typically means sanding and refinishing the entire connected wood floor area, everywhere the boards run together.
If your floor can be saved, here's what hardwood floor refinishing costs.
Full Service
One crew for everything around the floor
Restoration work is never just flooring. The furniture has to move. Sometimes the plumbing has to come apart. We're a turnkey company, so we handle the items a standard wood floor company doesn't offer, and we manage the whole detailed job for you.
Before We Start
Dry first. Floor second.
Put new wood over a damp subfloor and you're building the next problem. We work with specialized mitigation companies through our referral network to make sure your home is dried out and free of microbial growth before we do the put-back work together.
Insurance Claims
How a claim actually works
Most claims involve two quotes. A mitigation company writes one for drying the house out. A restoration company writes the other for putting it back, sometimes called the put-back quote. Some companies do both and are preferred vendors who know the insurance software. Here's the part people forget: as the homeowner, you have the right to choose your own contractor.
We get on calls with your insurance agent and adjuster as part of the process, so the flooring details are explained correctly. When the Xactimate quote arrives from your insurance company, we can help you review it line by line and check that the flooring scope, materials and labor are accounted for.
Our $150 insurance and water damage estimate visit is itemized to match Xactimate, the software insurance companies use.
Book a $150 insurance & water damage estimate visit
We come out, take moisture readings and look at the whole picture on site. You leave with an itemized estimate formatted to match the Xactimate software insurance companies use, so your adjuster is reading the same language we are.
Call (248) 325-8853Common Questions
Frequently Asked Questions
It depends on what's on the floor and whether that material can still be found. A lot of older floors were milled from wood that's no longer available. On a sand-and-finish hardwood floor, even small damage can't be repaired to match, so a proper repair typically means sanding and refinishing the whole connected wood floor area. Moisture readings tell us where you really stand.
That comes down to how much water got in, the species and the subfloor underneath. We work with specialized mitigation companies to make sure the house is dried out and free of microbial growth before any put-back work starts.
That's your insurance company's call, based on your policy and what caused the water. We can't decide it, and we won't guess. What we can do is give your adjuster the documentation and scope of work they need to review the claim.
Yes. We get on calls with your agent and adjuster, and we can help you go through the Xactimate quote your insurance company provides. It's still your claim, and you still choose your contractor.